Compatibility Matrix
This matrix provides a cross-reference of the supported third-party versions of operating systems, environments and integrations relevant for ITSM connectors.
ITSM connectors
| Supported systems | Version |
|---|---|
| BMC Helix ITSM | 23.3.01 |
| BMC Helix Remedyforce | 20.18.02 (Summer 18) - 20.21.02 (Summer 20) |
| ServiceNow | Vancouver, Washington DC, Xanadu Note: We only support the latest 3 supported versions of ServiceNow available. |
| TOPdesk CSV | TOPdesk 5.x |