Applications: Reference

Refer to the tables below for field descriptions when you want to view the details of a specific application in SAM Core on Snow Atlas.

Available tabs in the application detail view depend on the metric and if the application is installed on a computer or on a mobile device.

Summary

The top of the application page shows licensing information.

Field label	Description
Instances	The number of instances. The type of instance depends on the metric used to calculate compliance for the application. Installations is used as the type of instance for an application that requires no license. Select the arrow to show more information. When multiple metrics are used for the application, you can select another metric to show licensing information for the selected metric.
Licenses	The number of purchased licenses.
License requirement	The number of licenses required to ensure compliance with the selected metric.
Coverage	The number of instances covered by available licenses.
Compliance	The calculated difference between Coverage and License requirements. The icon is green if the application is compliant and red if it is non-compliant.

Licenses

The Licences tab has three views; Purchases, Transfers, and Tracking.

The Purchases view shows all registered license purchases for the application.

Field label	Description
Purchase date	The date when the license for the application was purchased. Select the arrow to the left of the purchase date to show information on the current license allocation.
License information	The metric for the license.
Assignment type	The assignment type for the license.
Quantity	The number of licenses for the purchase.
Incomplete	If this setting is enabled, the license purchase is incomplete and all required information is not available for this purchase to be used as a valid entitlement.

The Transfers view shows all received or transferred licenses from or to other versions of the application via upgrade or downgrade rights.

Field label	Description
Application name	The name of the application that has received or transferred licenses.
Transfer type	Shows if the license has been received or transferred via upgrade or downgrade rights.
Metric	The metric for the application.
Quantity	The number of licenses that the application has received or transferred.

The Tracking view is a summary of license requirements and entitlement states for the consumers of the licenses. A consumer can be a computer, a device, a mobile device, or a user.

Field label	Description
Consumer name	The name of the consumer.
Type	Shows if the consumer is a computer, a device, a mobile device, or a user.
Used	Shows if the consumer has run the application or not.
Virtual	Shows if the computer is virtual or not.
Required	The number of licenses required for the consumer of the application.
Entitlement state	The entitlement state of the application describes to what extent the consumer is covered.

Allocation

The Allocation tab shows the allocation of licenses and installations for the application.

Field label	Description
Organization	The organization node to which the licenses are allocated for the application.
Metric	The default metric for the application.
License requirement	Shows how many licenses are required for each organization node, that is, the number of licensable installations of the application. The license requirement includes installed applications without registered usage.
Coverage	The number of instances covered by available licenses.
Compliance	The calculated difference between the license coverage and the license requirement.

Compliance

The Compliance tab has three views; Details, History, and Trend.

The Details view shows how the number of licenses, the license requirement, and the license coverage for the application have been calculated. The top section of the Details view shows calculations based on the metric of the application. If any licenses have been registered with other metrics than the metric of the application, select Show additional metrics to see compliance calculations for all metrics.

Field label	Description
Initial requirement	The initial license requirement before any adjustments have been made. The number is expressed in the metric of the application or, for licenses with another metric, translated into the corresponding quantity of that metric. Example: The metric is set to Number of processors. There are 10 servers with in total 14 processors where this application is detected. The initial requirement will in this case be 14 processors. If a license purchase is registered with the metric Installations, the initial requirement will correspond to 10 installations.
Licenses	Information on available licenses that can be used to cover this application. The number of registered purchased licenses is shown as well as any license adjustments that have been made, for example: Transfers of licenses via upgrade or downgrade rights (+/-). Incomplete or unassigned licenses (-). Subscription licenses for which the subscriptions have expired (-).
Required licenses	Shows the number of licenses that are required. For information related to the metric of the application, this includes the initially required license as well as any license adjustments that have been made, for example: Extended license coverage or secondary use rights (-). Application bundling (-). Usage outside the metering period (-). VDI (-). Manual compliance exclusions (-) Core factors (+/-).
Coverage	Shows to what extent the application is covered. This includes the number of available licenses as well as any license adjustments that have been made, for example: Covered by other metrics (+). Select the figure to show additional information. Licensing other metrics (-). Site licenses (+). VM use rights (+). Covered by subscription plan (+). Note: To automatically detect license coverage of applications included in Microsoft 365, users in SAM Core on Snow Atlas must be linked with Microsoft 365 users. Also, the Snow Integration Connector for Microsoft 365 must be setup. Double licensed (-). Note: A double licensed application is an application that is both covered by a license and a subscription plan. The normal license auto allocation does not take into account which users have a subscription plan that is covering the application. This will result in both the normal license, and the subscription plan covering the same user. We recommend that you use the Snow Integration Connector for Microsoft 365 and user linking to provide license coverage for applications included in your Microsoft 365 subscription plans. If you need to add license coverage for an application using a normal license, make sure to assign it to the specific user or device you want covered, rather than using auto allocate.
Compliance	Shows the calculated difference between the license coverage and the license requirement.

The History view shows a graph of the highest and lowest compliance values each month over a period of time for the application. The period is selected with the range selector under the graph.

The Trend view shows graphs of the requirement, license coverage, compliance, and compliance trend of an application over a period of time. The period is selected with the range selector below the graph. Select the Requirement, Coverage, Compliance, or Compliance trend labels to hide or show the graphs.

Computers

The Computers tab has two views; Installations and History.

The Installations view shows all computers with an installation of the selected application.

Field label	Description
Name	The name of the computer.
Organization	The organization node to which the computer is assigned.
First discovered	The date when the application was first discovered on the computer.
Last used	The date and time when the application was most recently run.
Run	The number of times the application has been started on the computer.
Per run (hh:mm)	The average time the application has been run on the computer.
Remark	The remark is used for additional information and consists of an abbreviation with one to three capital letters. For more information, see Remarks: Reference.

The History view shows a graph of the number of installations of the application per month over a period of time. The period is selected with the range selector below the graph.

Mobile device

The Mobile device tab shows all mobile devices with an installation of the application. The tab is only available for applications installed on mobile devices.

Field label	Description
Name	The name of the mobile device.
Organization	The organization node to which the mobile device is assigned.
Version	The version of the application.
Remark	The remark is used for additional information and consists of an abbreviation with one to three capital letters. For more information, see Remarks: reference.

Users

The Users tab has three views; Users, Concurrent usage, and History.

The Users view shows all users that have used the application, and the last time they used it.

Field label	Description
Name	The name of the user.
Last used	The date and time when the user most recently run the application.
Remark	The remark is used for additional information and consists of an abbreviation with one to three capital letters. For more information, see Remarks: Reference.

The Concurrent usage view shows a graph of the maximum number of concurrent users per month over a period of time. The period is selected with the range selector below the graph. The view is only available for applications with the metric Concurrent users.

The History shows a graph of the number of users of the application per month over a period of time. The period is selected with the range selector below the graph.

Devices

The Devices tab has three views; Devices, Concurrent usage, and History.

The Devices view shows all devices that have used the application. The tab is only available for applications that can be accessed remotely or via a virtual desktop connection.

Field label	Description
Device/Computer	The name of the device.
Inventoried	Shows if the device is automatically inventoried by Snow Atlas.
Last used	The date and time when the application was most recently run on the device.
Remark	The remark is used for additional information and consists of an abbreviation with one to three capital letters. For more information, see Remarks: Reference.

The Concurrent usage view shows a graph of the maximum number of concurrent devices per month over a period of time. The period is selected with the range selector below the graph. The view is only available for applications with metric Concurrent devices and if the application is installed on a device.

The History view shows a graph of the number of devices using the application per month over a period of time. The period is selected with the range selector below the graph.

Bundle content

The Bundle content tab shows the applications in the bundle. Also, the number of installations via bundles is compared to the total number of installations, and the difference constitutes the number of stand-alone installations. The tab is only available for application bundles, such as Adobes Creative Cloud or Microsoft 365.

Field label	Description
Name	The name of the application in the bundle.
Inst, via bundle (total)	The total number of installations of the application via the application bundle.
Users	The total number of users of the application.

Information

The Information tab shows general information on the application.

Field label	Description
Type	Shows if the information is, for example, collected during inventory or maintained manually. For more information, see Information types: Reference.
Name	The name of the information item.
Value	The corresponding value of the information item.

Financial info

The Financial info tab shows the financial information that has been entered for the application.

Field label	Description
Type	The name of the financial information item.
Value (EUR)	The corresponding value of the financial information item. All values are shown in the currency set by the user.

SKU

The SKU tab shows the stock-keeping unit (SKU) information for the application.

Field label	Description
SKU	The SKU of the entitlement.
Product description	The entitlement details supplied by the manufacturer.
Language	The language the application will be installed in.
UPG	Shows if the SKU has upgrade rights or not.
DWN	Shows if the SKU has downgrade rights or not.