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Manage computers

Learn how to manage your computers in SAM Core on Snow Atlas.

The ​Computers​ and the ​Computer search​ pages show lists with selected information about all inventoried computers in your IT environment. You can search the lists by filtering, sorting, and adding more columns to the lists. On the ​Computer search​​ page, you can also add advanced search filters, group the list content, and save your searches.

View computers​

For field descriptions, see Computers: Reference.

  1. On the ​SAM Core​ menu, select ​Computers​​.

  2. Find and select the computer you want to view the details for. For more information on how to search, see Search for computers or Advanced search for computers.

Search for computers​

  1. On the ​SAM Core​ menu, select ​Computers​​.

  2. In the table header, select the funnel of the column you want to use for your search, and then do the following:

    • To search by using text:

      1. Select operator: Contains or Not contains.

      2. In Filter, enter the search criterion.

    • To search by using dates:

      1. In the calendar view, select a time period by selecting From and To dates.

      2. Select Apply.

    • To search by using predefined values:

      1. Select the checkboxes for the values you want to include in your search.

  3. To add more columns for your search, select Column selector, and then use the checkboxes to select the columns you want to add.

  4. Optional: In the table header, select any column name to sort by that column. Select the column name once again to reverse the sort order.

Advanced search for computers​

  1. On the SAM Core menu, under Computers, select Computer search.

  2. Select Filter to the left of the list.

  3. Optional: Select Organization to apply the search to a subset of the organization.

  4. Add a search criterion:

    1. Select filter from the list.

    2. Select operator, and then select a search value or enter a search string. Use % as a wildcard character.

  5. Optional: Repeat Step 4 to add more search criteria.

Save searches​

You can save search criteria, filters, or groupings of the list content so that you can make the same search later on. Your saved searches are only visible to you.

  1. On the ​SAM Core​ menu, under ​Computers​​, select ​Computer search​​.

  2. Create an advanced search, add filters, or group the list content. For more information on how to search, see c

  3. Select Save current search.

  4. Enter a Name for the search, and then select Save.

    You will find your saved search in Searches to the left of the list of computers.

Export computer information​

You can export information from, for example, a list or a search result. Available file formats are CSV, PDF, XLS/XLSX, and XML.

  1. On the ​SAM Core​ menu, under ​Computers​​, select ​Computer search​​.

  2. In a list or search result, do one of the following:

    • Select the three dots in the upper-right corner of the page.

    • Right-click anywhere in the list.

  3. Select your preferred file format for the export.

    The export will be available as a downloaded file in your web browser.

Edit computers​

You can edit a single computer or several computers at the same time. However, when you have selected to edit several computers, you can only edit a subset of the information on the computers.

For field descriptions, see Edit computers: Reference.

  1. On the SAM Core menu, under Computers, select Computer search.

  2. Find and select the computers you want to edit. For more information on how to search, see Advanced search for computers or Manage lists.

  3. Select the three dots in the upper-right corner of the page, and then select Edit computers.

  4. Add or edit the applicable information.

  5. Select Save.

tip

You can also edit a single computer by selecting Edit computer on the details page of the computer.

Delete computers​

caution

When a computer is deleted, it is removed from the system and cannot be restored. All associated details are deleted and all attachments are released.

You can delete a single computer or several computers at the same time.

  1. On the SAM Core menu, under Computers, select Computer search.

  2. Find and select the computers you want to delete. For more information on how to search, see Advanced search for computers or Manage lists.

  3. Select the three dots in the upper-right corner of the page, and then select Delete computers.

  4. Select OK to confirm.

tip

You can also delete a single computer by first selecting Edit computer on the details page of the computer, and then selecting Delete.

Archive computers​

caution

An archived computer cannot be restored.

When a computer is archived, a snapshot of the computer details is saved before the computer is removed from the system. Since an archived computer is removed, all licenses currently attached to it are released. The saved details can be accessed using the computer report Archived computers.

You can archive a single computer or several computers at the same time.

  1. On the SAM Core menu, under Computers, select Computer search.

  2. Find and select the computers you want to archive. For more information on how to search, see Advanced search for computers or Manage lists.

  3. Select the three dots in the upper-right corner of the page, and then select Archive computers.

  4. Select OK to confirm.

note

An archived computer does not consume, that is, does not count towards the unit limit of the SAM Core on Snow Atlas license.

tip

You can also archive a single computer by first selecting Edit computer on the details page of the computer, and then selecting Archive.

Add Oracle orders to computers​

For a server running Oracle database products, you can associate one or several Oracle orders with it.

  1. On the SAM Core menu, under Computers, select Computers.

  2. Find and select the computer you want to associate Oracle orders with. For more information on how to search, see Search for computers or Advanced search for computers.

  3. On the Oracle tab, select Add.

  4. In Search for Oracle order item, enter a search criterion, and then select Search.

  5. Select the correct Oracle order, and then select OK.

  6. Select Save.